Quote:
Dear Customers,
As you may be aware there was a failure on the cloud hosting platform
earlier today. This appears to be linked to a filesystem issue on the
cloud storage. As such we have taken the decision to roll back to a
backup of the cloud hosting platform that is 2 days old to allow sites
to be restored.
** We aim to restore the full cloud platform, with current data,
within 12-24 hours **
As a temporary measure we have blocked incoming email to avoid any new
emails getting lost. Any pending emails will be stored temporarily on
backup email servers. Once the cloud platform is fully restored we
will allow these emails to flow into the restored service. Whilst we
do understand the importance of email we have taken this decision to
make sure no email is lost or left out of sync. All other functions
(website/control panels) are up and running.
We apologise for this outage, and are working as quickly as possible
to restore service.
Once this is restored we will be sending a full RFO (Reason for
Outage) to customers, including any credits that are due under the
SLA.
I have a backup of the database containing all the articles and comments as of the date of the move, but not since then. Unfortunately I do not have a backup of the data -- all the images that appeared in the articles. Unfortunately I too the expedient of speed over safety when switching sites. Losing the images would be a near disaster, I think.
At least I'm retired so I have time to work on it.
My temporary emergency email address is
doc@drconspiracy.com. If you PM me at the Fogbow, just make sure that your profile is set up to receive PMs back. Some folks have PM'ed me here to which I have been unable to reply.